Harry Dresden PI
New Member
Update: Received my Nolan N104 back today (jan 27 2015) and all is fine.
Customer service at Nolan is great and they answer the phone fast and solve questions/issues.
My contact has worked with Nolan helmets for over 10 years and he knows his stuff.
I understand that a small percentage of modular helmets, can have the latching issue I had.
He suggested to always close the helmet gently and push from the center of the chin not the side.
So I am back on the road with my fixed helmet new 20S sena and my 2014 ES ... now if I can kick this cough .. the world in my b#tch ...
Customer service at Nolan is great and they answer the phone fast and solve questions/issues.
My contact has worked with Nolan helmets for over 10 years and he knows his stuff.
I understand that a small percentage of modular helmets, can have the latching issue I had.
He suggested to always close the helmet gently and push from the center of the chin not the side.
So I am back on the road with my fixed helmet new 20S sena and my 2014 ES ... now if I can kick this cough .. the world in my b#tch ...