Hi Guys,
Greg has just informed me about this site and in particular this thread.So to try and clarify things and provide more info i today spoke with our shipping Co and received the following info in relation to the $8 charge.
Some entry points may call it a surcharge,security charge,brokerage fee, admin fee, customs fee or customs clearance fee. Basically this is a charge by your customs people to enter this particular piece of freight into their system.
Here`s the kicker, due to the volume of freight arriving into the US, customs will generally pick out items that are over a certain $ value, or items that meet the description of products that they want to look at at this particular point in time.There is no real rhyme or reason.Some will get stopped and checked, some wont.
I do not know what your threshold is before items attract any taxes etc, but NO item we send should.
The reason we chose this method of delivery is for the fact that the consignment can be tracked by you the purchaser, and its there in 3-4 business days.Maybe that's not so critical given the delivery times of the bike there?
Greg came around earlier and picked up some items is out now looking at other alternatives through Aust Post and the different services they provide. If they were to go through the post it would bypass the $8 charge however the time frame may blow out , and we may lose the ability to track and trace.I guess it would be the same a comparing UPS to USPS.
I dont mind being screwed , but i like to be kissed at the same time, so i do understand where you are coming from
Once Greg gets back here today with some alternatives, i'm sure he will post up and you can choose the delivery method that best suits your needs and expectations.