No idle and high idle problem

[2daMax]

Rust debris in the fuel pump can cause issues too.

http://www.yamahasupertenere.com/index.php?topic=23386.0

 

[Ramseybella]

Rust debris in the fuel pump can cause issues too.

http://www.yamahasupertenere.com/index.php?topic=23386.0

Looked like coffee grounds.
Crazy.
By the way somewhere i read a couple years ago on this forum this filter was recommended and that it will fit.
Don't remember the topic.
https://www.ebay.com/itm/NEW-Suzuki-Motorcycle-ATV-2008-2017-15420-05H00-15420-44G00-EFI-Strainer-QTY-3/161445598136?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2055119.m1438.l2649

 

[tntmo]

Another episode of stalling and high idle over the weekend. I'm just going to try to document them in this thread as they happen so I can look back and have some information when I bring the bike in.

 

[Ramseybella]

I recorded this on my phone as well..
It's the harness 98.5% sure, never had issues since and it runs 100% better than when i bought it with 2k on it...
I'm not even going into my story it's all over this sight anyway.
::017::

 

[tntmo]

I recorded this on my phone as well..
It's the harness 98.5% sure, never had issues since and it runs 100% better than when i bought it with 2k on it...
I'm not even going into my story it's all over this sight anyway.
::017::

Yes, I read your tale of fun. I'm about ten days away from a 6-8 week motorcycle trip so I know I can't get this thing in the shop now. We'll see how it performs on the road in different conditions. Once I'm home, we'll have the dealer take a peak at the bike. Thanks for documenting your saga, it gives me hope that I can get my bike squared away at some point.

 

[Xvstrom650]

+1 on new wiring harness. I have a 2012 that I bought used with ~30,000 km in the summer of 2015 (has ~63,000 km now). Had all the same problems reported here, low idle and stall, high idle hanging at 3 - 4K rpm, WOT on start up, I had it all. Dealer changed TPS, no change. Brought them 7 pages of information from this forum showing I wasn't the only one having problems. Someone on here said that if they wiggled the main wiring harness above the battery they could cause the bike to rev up or stall. I tried that and sure enough mine did the same thing. I took a video and brought it to my dealer and he sent it to his Yamaha Canada rep. After reviewing the video, Yamaha sent a new wiring harness and paid to have it installed. That was late last fall and I've put on about 5,000 km of trouble free riding since. I was ready to get rid of the bike but now I'm loving it. For those guys having this problem, don't give up, Yamaha knows about this problem and need a little push to do something about it.

 

[Checkswrecks]

tntmo -
After Ramseybella and Xvstrom650's posts, you might try gently playing with the connectors while the bike is running to see if you can do the same. If so, there may be one with a problem in the crimp. That's something you could take care of before your trip.


HOWEVER - Sail2xx had his harness replaced and said that while it made things slightly better, it didn't cure the problem. While replacement has worked for some folks, don't assume a new harness is going to be the end-all cure.

 

[tntmo]

I performed a bunch of maintenance before leaving on my trip to include valve check (two tight exhaust, one loose intake @21k miles) and installing a manual cam chain tensioner. After I got it all together, the bike ran terribly. No funny idle issues, but a serious bogging when trying to accelerate. Thinking I had messed something up, I went back in and double checked everything. I could find nothing wrong, but after reassembly the bike ran perfect. Loose connection somewhere maybe? Pinched harness?

I left for my Alaska trip a day or two later. Every little thing the bike did had me on edge, not sure if I was hearing/feeling things that were different but miles kept piling up so I guess it was all normal. After crossing into Canada, I had to ride in the rain for almost two days, about 700 miles of fun. Well, the bike started to run awful. Barely idling, low power, etc. I made it to Anchorage and it got progressively better but never as good as it was.

I pulled the tank and the airbox was full of water. The coils also showed signs of water intrusion. I cleaned everything as good as I could, put dielectric grease on every connection in the area and also ordered a fender extender. The bike seems to be running well again, so I hope it's solid for the run to the Arctic Circle and back home.

Only good news in the story is that the low idle/high idle never happened in 4500 miles (not counting the water issue).

 

[Ramseybella]

tntmo -
After Ramseybella and Xvstrom650's posts, you might try gently playing with the connectors while the bike is running to see if you can do the same. If so, there may be one with a problem in the crimp. That's something you could take care of before your trip.


HOWEVER - Sail2xx had his harness replaced and said that while it made things slightly better, it didn't cure the problem. While replacement has worked for some folks, don't assume a new harness is going to be the end-all cure.

I was trying to get a head count on Harness replacements and what has happened since, no reply's.
So far KNOCK ON SOME DAMN HARD WOOD!! :-X I am still sailing along even after getting drowned last week in a complete biblical proportion downpour...

 

[JoshMundy]

Been hectic and busy, but need to update everyone. Bike is still acting up, took it into shop 3 weeks ago today, same shop it was at last year. They duplicate the issues no problem, call yamaha and explain what is going on. Yamaha wants some video footage, they try 3 times and no luck getting it to do it again. Yamaha said give us a week to get back to you. They called the shop today, said replace wiring harness and bill us. ::015::

So sounds like Yamaha is aware and knows of the issue, just have to convince the shop manager to believe us. Ive been trying to convince him for a while it was the wiring harness, but he just kept saying you cant believe the forums, which i agree with to a point, but sounds like my bike may soon be fixed.

 

[Ramseybella]

Yamaha does know what's going on as it's instant harness replacement free of charge.
Again was told it seems to be the 12 and 13 that has this issue.
As far as what it would cost you to get it done?
Was told around $1.500 to $1.600 as i had to ask Robert the super service manager at Bobby J's..
Still going good knock on wood.. ::018::

 

[OldRider]

Yamaha does know what's going on as it's instant harness replacement free of charge.
Again was told it seems to be the 12 and 13 that has this issue.
As far as what it would cost you to get it done?
Was told around $1.500 to $1.600 as i had to ask Robert the super service manager at Bobby J's..
Still going good knock on wood.. ::018::

You can get a wiring harness for around $500 and it wouldn't be very difficult to replace. Weekend project. Yep Yamaha should do it under warranty.

 

[Ramseybella]

You can get a wiring harness for around $500 and it wouldn't be very difficult to replace. Weekend project. Yep Yamaha should do it under warranty.

In my case they did it out of warranty and gave me $500.00 in Yamaha credit.
Sorry OldRider but I wouldn't fist out a dime until i knock on every door, not everyone has $500.00 to fork out and the time or knowledge to do it.
You may not have had it happen to you but for us that did or are going through it, it makes you want to push it off a cliff claim the insurance and buy something other than a Yamaha.
It's not fun it's nerve racking and it can be dangerous in certain situations.
Not bitching at you brother good advice if all options have been exhausted, most of us love this beast.
I just kept being tenaciously persistent and won.
I honestly think because of the numbers that are accumulating on service records of a now known problem and the highway safety website getting reports from myself and others.
In short Yamaha knows the tsunami Gremlin exist mainly the 2012 and 2013 (Odd as that sounds) but doesn't want to put out a full recall.
Simply just do it all under the radar as they pop up and not get a black eye from the motorcycle rags.
It's not like dozens of Tenere's are flying out the front doors since 2010 to begin with.
It's cost effective for them to do it this way as well.. ::024::$$$

 

[JoshMundy]

Service Manager just called me, long story short was saying I needed to pay for the part & labor. (Guy has what seems like a short or bad memory). I told him 3 weeks ago he told me explicitly that Yamaha was covering it, and now they want me to pay for it, which he quoted me $1200 for parts and labor. He said well Yamaha made it seem they were sending out the part but now they havent. I reiterated I explicitly asked and he said yes. Manager told me he would call his direct rep and get back to me. ::010::

So the game continues.....

 

[Ramseybella]

Service Manager just called me, long story short was saying I needed to pay for the part & labor. (Guy has what seems like a short or bad memory). I told him 3 weeks ago he told me explicitly that Yamaha was covering it, and now they want me to pay for it, which he quoted me $1200 for parts and labor. He said well Yamaha made it seem they were sending out the part but now they havent. I reiterated I explicitly asked and he said yes. Manager told me he would call his direct rep and get back to me. ::010::

So the game continues.....

Call Yamaha customer service department and report what was told to you on both occasions..

 

[JoshMundy]

Call Yamaha customer service department and report what was told to you on both occasions..

Service Manager called me back later that day, said he spoke with his Yamaha rep and yes they are covering it. So now again, waiting for part to arrive and be installed.

 

[OldRider]

In my case they did it out of warranty and gave me $500.00 in Yamaha credit.
Sorry OldRider but I wouldn't fist out a dime until i knock on every door, not everyone has $500.00 to fork out and the time or knowledge to do it.
You may not have had it happen to you but for us that did or are going through it, it makes you want to push it off a cliff claim the insurance and buy something other than a Yamaha.
$

I think you misunderstood what I was saying. What I meant was that if your only option left was to pay Yamaha $1600 for parts and labor, you could do it yourself for $500.

 

[Ramseybella]

I think you misunderstood what I was saying. What I meant was that if your only option left was to pay Yamaha $1600 for parts and labor, you could do it yourself for $500.

I understood..
It's that i would keep up on them...
They shouldn't pick and choose who gets the prize and who doesn't, it now an issue that they are aware of and have been.
Seems like they are doing just that.
Some of us are not as advanced wrench handy as some.
Now if the bike looks like it's been dragged up and down Engineer pass behind a 4x4 that would turn them off.
I had to wash my bike and spiff it up Advised by the service manager for photos to the Yam headquarters before they would consider the job.
It seems to be how aggressive the service manager is with headquarters, a good manager that has a passion for what they sell will do just that.
Bobby J's has been around since the late 60's and it shows.
Robert SM is old school and #1 in my book.
I am passionate about this bike and was completely disappointed about something that shouldn't be.
Cheers!!

 

[MichTenere]

Thought I would chime in. I have a 2012 with ~19k. Started having issues at least 5k ago but the issue didnt happen all the time. A few times running through the smokies I had the 3-4k reving. Started freaking me out. Called the Yamaha customer line fall last year and was quickly moved to see a dealer for the issue-not our problem. Brought the bike to the dealer last year, they said they tightened the leads to the battery (after holding the bike for 2 weeks and looking at the bike for 1 hour). Problem went away. I got pissy and told them to talk to Yamaha. They said no. Problem solved right?!? This year I put about 1k miles on the bike and started happening again (stall while waiting at a light and high idle all the way back home). Called Yamaha customer service. The guy on the line starts the conversation by looking at the Yamaha bike recall history and sees that the light harness is the only thing listed (already completed). I refer to the issues I am having and what others have had on this forum and the suggestion that a new harness seems to solve the problem most of the time. He says why would Yamaha replace a wire harness, I am out of warranty and it hasn't been recalled. And then again suggests to see a dealer. YAY! No progress.

For the people that have had a problem, has there been somewhat a path to resolve this issue (other than burning the bike)? Some have the harness and solved the problem (#?), relocating the generator wire (#?), changed battery/checked connections (#?), sold bike-not my problem anymore (#?), others...... I would like to rely on this bike for another 100k but I am becoming more doubtful. Anybody know a dealer in/around Michigan that would take this issue seriously?

 

[JoshMundy]

For the people that have had a problem, has there been somewhat a path to resolve this issue (other than burning the bike)? Some have the harness and solved the problem (#?), relocating the generator wire (#?), changed battery/checked connections (#?), sold bike-not my problem anymore (#?), others...... I would like to rely on this bike for another 100k but I am becoming more doubtful. Anybody know a dealer in/around Michigan that would take this issue seriously?

As I see it (and I dealt with) you have 3 options:

- Sell it / trade it in and move on (quick and done, but if you don't disclose the issues could be bad karma, especially on private sale)

- Pay roughly $1500-$2000 for dealership to do the wiring harness (quick but sucks)

- Find the best Yamaha dealership / shop in your area, and start there. Its inconvenient, and will take time, but SHOULD help get the issue resolved if it is indeed the wiring harness issue.


For me, I went with option 3. Now yes, I am almost a year into this ordeal and picking up my bike today that shop says is fixed. New wiring harness done and they say runs perfectly. Here is how I would recommend going about a shop getting it warrantied for you

1. Get video of it doing it. Gopro on helmet when you ride, and get the issues on video. Give video to service manager of shop you choose. This will help him, tech and Yamaha rep fully understand what is going on. Explain the issue to manager as you are showing him video.

2. Send the service tech the link to this forum post, and let him know yes it is a limited amt of bikes with issues but non the less, it is an issue and yamaha does know about it. They are not just jumping straight to it, as its an expense for them to cover (someone has to pay the shop for labor)

3. Understand they have procedure and protocol to follow also. If your bike is throwing service codes, they will have to follow those first, and want to replace parts possibly. Allow the parts to be replaced, as long as you can get a refund / swapped back into your old part if issue still arises. Had this happen when they insisted it was my ecu, so they charged me $1500 for a new one, and then on way home with bike it did it, so i turned around and took back, and they reinstalled my old ecu and refunded me.

Just find a good shop with good record and an understanding service manager, keep the above in mind and it may take some time, but it will get resolved