NHTSA Recall for Headlamp Harness for USA Super Tenere

[snakebitten]

Rotertech,
That new harness has been available to purchase for a long time. Long before the recall. So if you intend to purchase and do it yourself, well, you really can live by your own schedule on this. And you got my respect for handling it that way if you choose.

 

[rotortech71]

Rotertech,
That new harness has been available to purchase for a long time. Long before the recall. So if you intend to purchase and do it yourself, well, you really can live by your own schedule on this. And you got my respect for handling it that way if you choose.

I was reading the pdf file of the recall instructions earlier this week. It showed the R1 and S10 part numbers for the new harness. I went to a few different oem suppliers online, and they all showed "no part found" when entering that number. Confused me a bit. The actual parts diagram at these sites shows a different number for the sub harness than the recall. I probably just need to quit being lazy and make a phone call.

After thinking about it though, maybe the recall shows a special "kit" part number, since it comes with that little plastic clip??

 

[snakebitten]

Well, it just might be a new(er) part number than the recent newer harness.
But the "second" harness was definitely a response to the harness that has caused the recall now. And it was visually much more robust. A few guys got theirs replaced under warranty. Much before this recall, as well.

Regardless, you'll find a better harness out there.

 

[creggur]

Often manufacturers will "tag" a recall part number with a different suffix. It's the same part, but the suffix indicates that the repair was part of a recall. This is pretty standard in the auto industry - might be what you're running into...

 

[yz454]

Mines on It,s way at Beaverton honda.

 

[zzzzip]

FWIW on these recalls:

When I bought my '12 S10, I asked the salesman if the o ring recall had been done. Confused look, "I'll check" and then a "Yes" which didn't seem all that for sure. The "Trust but verify" in me caused me to call Cypress with my vehicle ident. number. In a few minutes they confirmed recall completed.

When I bought a used '07 FJR1300 the owner said no recalls had been done. After I got it home, I called a dealer about the work since I had no recall letters. All he wanted was the VIN so he could order the parts if the recalls had not been done. He called when the parts were in, I took the bike in, and rode off into the sunset.

Yamaha seems very easy to work with when it comes to recall campaigns after they have been announced.

 

[snuffcityrider]

Spoke with dealer today and he ordered part and will call when its in.

 

[Curt]

In the spirit of completeness, I wonder if folks who got the work done already (warranty or otherwise) should call a dealer to ensure their VIN is registered as recall work done, in order to preserve the value of the bike and the next owner's sanity. And, in the spirit of total anal retentiveness, also make the punch mark next to the physical VIN number as specified in the recall instructions.

 

[creggur]

In the spirit of completeness, I wonder if folks who got the work done already (warranty or otherwise) should call a dealer to ensure their VIN is registered as recall work done, in order to preserve the value of the bike and the next owner's sanity. And, in the spirit of total anal retentiveness, also make the punch mark next to the physical VIN number as specified in the recall instructions.

Those folks need only go in and get their new harness installed under the recall. In some cases recall TSBs will have the technician inspect and verify the vehicle has the updated part and not require replacement if this is the case. I didn't see that option in the TSB posted here, but I also didn't read it line-for-line.

I'm willing to bet (but this is pure speculation) that Yamaha has a mechanism to reimburse those who paid for repairs pre-recall.

And before anyone asks, no, you don't get to keep the old parts. Unless your dealer is willing to take a big risk running afoul their franchise agreement, as the manufacturer will either want those parts returned to them or destroyed. Usually the latter...

 

[Dirt_Dad]

I'm not in a hurry, but... I do plan to have the bike in the shop later this month for a valve check and some other stuff I don't want to do myself. It's extraordinarily rare for me to have anyone work on any of my bikes, and I'd like to get this knocked out when it's there. I've been in touch with Romney, I was told they've ordered the harnesses and it will get completed when my bike it there. God, I love having a good dealership nearby.

 

[lincolnrider]

Called the dealer where I recentely bought the Tenere used. They are about 85 miles away. Service man advised to bring it in and they would look at and then order the parts and repair and then call me for pick up. Tried to convince him to order the parts and then I would bring it and then wait. He said I would have to bring it for them to look at before ordering parts
and then bring it back for repair. I told him I just bought it there and he can check the serial number. Still no luck. I'll order the parts and fix it myself. I could probably push them as I have bought several bikes there over the years, but if it starts on a bad note like this it makes me apprehensive to have them work on it.

 

[snakebitten]

Lincoln rider,
I know that can be frustrating. But you gotta tell yourself that is NOT Yamaha treating you like that. Might not even be the "dealer" treating you like that. Instead, it's just one person who has been given authority to make a decision, and he is simply making a poor one. He sounds like he is the kind who is loyal to his "process" at the expense of loyalty to the customer.

I see it all the time. I'm in a customer service industry. Drives me nuts. I often have to pull someone aside and remind them of the big picture. Lol
They might be a nice person even. But they get tunnel vision.
Good luck

 

[creggur]

I would ask to speak to the Service Manager or, if that's who you were talking to, the General Manager. Politely explain the situation and they should accommodate you - silly to require an inspection if your VIN gets the recall.

 

[lincolnrider]

Thanks snakebitten and creggur,

I know I can move up the ladder, but it's like someone posted more often than not they will half-a__ it and its a simple process and the parts are $70 on cheapcycleparts. Cheap for peace of mind. I know I've been accused of being anal-retentive before.

 

[snakebitten]

Yea, $70 standing between me and what will get it done? Chiching! I get you.

 

[rotortech71]

Yep, I was thinking, I can make an appointment, trip to the dealer, drop the bike off, wait or pick it up an hour or two later, then check over the work when I get home. Or just spend $70 and turn on some music in the garage, have a beer, and install the harness. I'll do option #2.

 

[fredz43]

While most service people I have dealt with were cooperative, some seem to not be at all. My son had a 2008 KLR and when there was a recall to check the wiring harness the service manager at the Gulfport, MS Kaw/Yamaha/Honda dealer insisted that in order for him to get that done, he had to bring the bike in and leave it there and then they would order the parts, then when they came in they would schedule the work and when it was finished, he could get his bike, about a 2 to 3 week process. My Kaw dealer in IL took my VIN, ordered the parts and when they came in asked me to bring it in so they could do the recall the same day. Same manufacturer, just a wholly different attitude of the service managers. BTW, that guy is one reason my son now rides a Suzuki now and not a Kaw, Yamaha, or Honda.

 

[arjayes]

I was waiting for the letter from Yamaha before I contacted my dealer, but the dealer called me today. How about them apples?

 

[Madhatter]

got the recall letter today , called my dealer , said he would order part and let me know . if the headlights fail i'll turn on the d 2's ... don't really need head lights.lol..

 

[coastie]

I got my letter in the mail today.


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