YES question....stupid newbie

Duckhead

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Fargo North Dakota
Gentlemen
I am looking around and find that the YES warranty can be purchased at a reasonable price and I am thinking "what the heck" . My dealer really down played it and it got lost in discussion during the purchase of the bike. My question is with a 4 yr warranty , does all service have to be done by authorized dealer to include oil change, does modification of bike not done by dealer void warranty (any protection additions). Reflash ECU? I guess we are talking Clutch, drive and basic engine along with dash components.....I like the "piece of mind" aspect of FACTORY warranties but I don't feel compelled to run to a dealer to get oil changed.

thanks for input.
 

Psyduck

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I bought 4 years yes on ebay after the first year ran out. Worked perfectly.
You can do your own oils changes, just document everything. That's what most people do here anyhow.
ECU-Flash: Don't know. But I doubt they would ever find out.
Yamaha in general has always been great on YES Warranties to work with - at least that seems to be the general consensus I think.
 

rem

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I suspect it generally works like Psyduck indicated. If you trust your dealer completely, just get a verbal. If not, get it in writing that you can do your own servicing and under what conditions. If Yamaha decides not to pay for any problem, it's out of his pocket, and he will then turn on you for payment. Just make sure everyone knows exactly what they're getting into and how it works. Good luck with it. R
 

Dallara

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Duckhead said:
Gentlemen
I am looking around and find that the YES warranty can be purchased at a reasonable price and I am thinking "what the heck" . My dealer really down played it and it got lost in discussion during the purchase of the bike. My question is with a 4 yr warranty , does all service have to be done by authorized dealer to include oil change, does modification of bike not done by dealer void warranty (any protection additions). Reflash ECU? I guess we are talking Clutch, drive and basic engine along with dash components.....I like the "piece of mind" aspect of FACTORY warranties but I don't feel compelled to run to a dealer to get oil changed.

thanks for input.

To answer your questions in order:

- No, all service does *NOT* have to be done by an authorized dealer. You can do all your own maintenance, and even many repairs, as long as you document your work, materials, etc. Even that is not necessary in some cases if you have a long-standing relationship with your dealer and he knows your work. If you don't have such a relationship then dates of maintenance tasks done, materials and chemicals used, etc., etc. are good things to jot down.

- No, modifications or accessories installed by folks other than the dealer do *NOT* void the warranty as long as they are done properly, with proper materials and good workmanship. Again, documentation (even pictures) are good if you don't have a good working relationship with your dealer. Note, too, that you are well protected in the USA by the Magnuson-Moss Act when it comes to the installation of various parts and accessories. Click this link for more info: http://lmgtfy.com/?q=magnuson+moss+act

- No, re-flashing your ECU will *NOT* void your warranty (though it could effect the long-term emissions warranty). Again, Magnuson-Moss Act, but also there is absolutely no way that a Yamaha dealer can even know you have a re-flash unless you tell him. He has no diagnostic tool that can discern whether you have a re-flash or not, period. It is perhaps possible that if you had some sort of ECU failure, and that ECU was replaced under warranty, then the defective ECU (containing a re-flash) was requested to be sent back to Yamaha that someone at Yamaha *MIGHT* discover you have a re-flash... But by then you would have the warranty repair already completed and Yamaha would have no recourse, and again, Magnuson-Moss. Yamaha would have *PROVE* that it was the re-flash that caused the failure.

Here's a sample copy of the YES conditions and terms... (mods please note: this sample contract is as provided by Yamaha free of charge to anyone who requests it, and is *NOT* copyrighted, which is why I felt it was OK to post it)





In my mind, purchasing the YES extended factory warranty coverage is an absolute *no-brainer* if you plan to keep the bike any length of time. For the prices available all around the 'net and at dealers it works out to around $100 a year for coverage, and it doesn't take much of a repair to eat up $100 bucks. One fellow had his ABS unit fail, and it was replaced under warranty IIRC... Had that been out of his pocket no doubt that repair would have cost at least $1,000, or more.

Hope this helps.

Dallara




~
 

Wanderer

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Hi,
As others have stated documentation can be very important if you are a DIY person. Anytime I purchase a new bike I will pick up a 3 ring binder with slots on the front and rear covers and some binder paper. Everything I do to the bike will get jotted down, date and mileage and if there was some type of purchase involved I'll self number the receipts and stick that info in the entry. The self numbered receipts go in the front slot and any accessory that has been added will have the installations instructions in the rear slot. Yes, I am anal but it has usually gotten me a couple extra $100 bucks at trade in especially if I include the OEM shop manual. And since I am old it really helps me remember when to do stuff.
::015::
Later,
Norm
 

Karson

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I've always struggled to comprehend the "keep the receipts" for all DIY service work. I keep a very detailed spreadsheet in Google Docs with all this stuff and hope that would do in the event of a warranty claim.

I know the burden of proof falls on me if I'd ever need dealer support for warranty work, but how does showing a receipt actually prove the work was done, and correctly?

For all intents and purposes, I could go pick up a few gallons of any correct oil & a few quarts FD lube tomorrow, return 'em the next day and keep the original receipt, then *poof* proof of service :question:

Heck, I doubt those thermal transfer receipts even would show the text clearly after a couple years in a binder in the garage...

Just thinking out loud...


EDIT: That's why I think Dallara's spot on in trying to befriend your local dealer or nearby shop. Buy some routine parts from them, anything to give a face to the name. This probably would solve 99% of any concerns I brought up above^^
 

Wanderer

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Hello,
Well as far as theory goes I have had major warranty work done as a DIY. My '88 Venture Royale (the touring kind, not the cruiser) split a transfer gear on the output shaft and the entire repair was covered on the basis of my records, no questioned asked. This required engine removal and the cases split.
Later,
Norm
 

EricV

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Keep your receipts, dot your I's and cross your T's, but log every single thing you do in the owner's manual too. I had repairs made at 98k miles and the dealer suggested Yamaha might want to see my receipts... but after he faxed them a copy of my owner's manual pages with the service log and tire log, (that I made up myself on blank pages), they accepted the repairs w/o issue.

YES, it's worth it, by the YES.
 

Duckhead

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Thanks to all for your time and experiences......This is my first dealing with Yamaha aside from two 125ccs that my boys rode It was rather amusing when I purchased the bike the dealer basically was telling me how easy oil changes were and basic service....never bought a bike where they did not try to get you to come back for everything. Maybe a function of dealer rather than Yamaha but a refreshing attitude never the less. Thanks to all.
I do love this bike.. ::025::...it is a perfect fit for me and my needs.....just need to pull another $5K out of rear end to buy my accessories.
 

blues bob

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I just bought my Tenere used, from a private owner and it has 2 years left on the YES. Do I need to take it to a dealer for verification, new owner, documentation, name change or anything like that , in order to keep it valid? Thanks men, this Forum is the Best
 

zzzzip

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According to the paperwork: yes.

I had to do so on the first used FJR1300 with YES, but by the time I needed to do so with the 3rd used FJR with YES to transfer, the dealer knew me well enough to say, "Just bring the paperwork". It was the middle of winterwith snow/ice, so I was glad not to have to trailer.

FWIW-- it also says you have 15 days from the date of sale of the bike.
 

Ticeman2

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Wanderer said:
Hello,
Well as far as theory goes I have had major warranty work done as a DIY. My '88 Venture Royale (the touring kind, not the cruiser) split a transfer gear on the output shaft and the entire repair was covered on the basis of my records, no questioned asked. This required engine removal and the cases split.
Later,
Norm
And that my friend is no small task on that bike. 20 hours of labor by a well trained tech.
 

blues bob

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I called 2 local dealers. One said yes we need to do a visual inspection checkoff sheet--I think. Wasn't sure. The second dealer said no just give us the Vin and names. So I rode it to the second dealer. He enters the imfo and prints out a new card of warrantee for me. Too easy I'm thinking. So I go back to service and he says we used to do the inspection, but now pretty much know by looking if it was abused or a true factory fault. I had a YES warranty on a used FJR, PM purchased it. I never even transferred it to my name ( the stupid noob thing.) The schock seal went out, the dealer replaced it no questions, after one call to the big wigs. I like Yamaha!!!!!!
 
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