I have looked and looked for a Yamaha Motors USA Customer Service email address. I can find a street address but no email address. Can any of you connected dealer types or others of supreme knowledge clue me to an email address?
Bingo. Monitoring and replying to email inquiries takes a lot of resources - most of the vehicle importers feel that dealers should be the first line of contact and that they should get involved only in escalated matters. And for these, they view as the phone as more efficient. Also, email leaves a paper trail and they don't want to get caught on record with giving out confidential information or making promises that can't keep.HoebSTer said:Maybe they feel every Tom, Dick and Harry will inundate them with crap messages, where a phone call takes a little more guts to do.
"If you want to be ignored, press one; if you would like to listen to bad music, press two; if you want to be on hold forever, press three; if you would like to hang up but still have your phone directly connected to an abandoned number forever, press four"ColoRider said:At least with a phone call, you will know if you actually reached a living, breathing body. Emails can go off into cyberland and you will never know if they reached anyone or not.
What I DISLIKE about phone calls is all the "push this to get that" before you can ever reach a REAL person!!!