PivotPegz News!! Important!!

Firefight911

Active Member
2011 Site Supporter
2012 Site Supporter
Joined
Mar 13, 2011
Messages
1,613
Location
Folsom, CA
For anyone considering these pegs you are going to want to wait.

I just got a call from Touratech and they have informed me that they have just learned that the pegs currently out for our Tenere do not work on teh Tenere. Glad I got that call as I was two hours away from going in to the man cave to install the ones that just arrived yesterday!

Once I have more specifics I will post but, for now, don't order any from anywhere until we gt to the bottom of what it is that isn't working.

::014::

::017::
 

Firefight911

Active Member
2011 Site Supporter
2012 Site Supporter
Joined
Mar 13, 2011
Messages
1,613
Location
Folsom, CA
OK, I just got off the phone with Touratech and here is the scoop....

PivotPegz made a mistake on their end. The had a batch of pegz that ended up in teh wrong packages so although you may receive a box that indicates you have the right peg set the box will contain the wrong peg for our application.

Touratech has made a point to personally call every Super Tenere peg purchaser and immediately send and pay for a return UPS label so you can send them back. I got my return label in my email box while on the phone with them. As soon as Touratech receives the bad label peg set back they are refunding your purchase immediately and you will be placed in a back order status until they receive the new peg sets from PivotPegz. Once they have them they will immediately send the new ones out to the purchaser. Pretty awesome customer service there!!!! ::012:: ::012::
 

Firefight911

Active Member
2011 Site Supporter
2012 Site Supporter
Joined
Mar 13, 2011
Messages
1,613
Location
Folsom, CA
Update from PivotPegz;

Hi Phil,



I am happy to inform you that the 1200 Super Tenere Pivot Pegz are now available and the part number is PP-55MK3, feel free to place and order with Touratech or BRAP OFFROAD.



Kind Regards,

Adrian

************************************************************************************
Adrian Smith
Sales Support



Pivot Pegz - Global Operations
web: www.pivotpegz.net

Also got an update back from Derek at Touratech that they are on order and are hoping to be able to ship within a month.

Just an FYI for those interested.
 
Top