Just so happens I just got this email so thought I would pass it along.
I do not know that this is a fact.
"Thumbs down. They are pretty
But! Butt!! & Double BUTTT!!! US Triumph dealers have dropped the brand in double digit numbers over the last year or so. It seems Triumph USA went to an "auto ship" type inventory system where Triumph USA would just ship inventory (bikes, parts, accessories, clothing and other stuff) to the Dealers, dealers apparently had no say in what they got and how much they got.
When I bought my three (3) Hinkley twins the dealer was just down the road a few miles, the service and parts right around the corner. The warranty stuff as rare as it is was no problem as I even got a loaner bike while mine was being tinkered with. My local dealer threw in the towel when they accumulated nearly $500,000 excess inventory. The closest dealer now is a 6 hour round trip, they have even more excess inventory that Triumph USA shoved down they're throats and may throw in the towel as well.
In my opinion Triumph screwed a bunch of bike dealers but they turned their backs and abandoned Triumph owners who relied on a good network of dealers and OEM parts supply.
I attempted to get a safety related warranty issue resolved with Triumph USA without having to take a day off from work and hauling the bike 350 miles for repair and they told me that's tough luck and try to enjoy the drive.
Great bikes, Crappy company!!! I Will Not Buy another one PERIOD.
The CEO and upper management got some good bonuses for the last few years but the loyal customers got a bag of crap and busy signal from corpoRATe.
Just me whining, my 3 bikes are fun but not worth the metal they are made of."