important news on forks

[spasm]

ok guys, I took my bike in for its end of warranty check up, a few little corrosion problems like spokes and bolts, the other thing they noticed was a leaky fork seal, this must have happened as I was riding down for the check up. anyway they called me today saying that yamaha was sending a new fork leg, when I asked why they replied that ALL 2010 and 2011 models have faulty fork legs, the reason is they used old parts from years ago. this is what my yamaha dealer told me yamaha told him. now then if this the case why haven't yamaha recalled the bikes ?,

Sent from my GT-I9300 using Tapatalk 2

 

[Swagger]

Sending a new fork leg? Just the one? Doesn't sound good now does it. If they know there is a problem with the forks and one is affected surely the other has a good chance of failing as well .... not to mention that they are now at different stages of the life span of their internals and oil etc. I'd push em for replacing both.

 

[Don in Lodi]

::026:: Known issue? Push for both tubes.

 

[Karson]

Yeah push them for the other one to be replaced then, too. If possible, press them for the internal "knowledge base or whatever" number Yamaha calls it so uninformed dealers can cross reference that in Yamaha's internal system.

 

[snakebitten]

Something fishy here.

Somebody stating that it's a known issue and implying it is widespread seems very odd.
This forum KNOWS all the "known issues". Even the ones that dealers and Yamaha says aren't known.

I'm totally comfortable with there being random failures that pop up from time to time. Like the one leaking engine case in Florida.

But fork replacements can't hide from the Tenere community. I ain't buying it.

 

[markjenn]

All the US models are 2012's and later, so if there is a problem, presumably it had been corrected for the stateside bikes.

The dealer's story seems a little fishy to me too given that we're well into 2013 and this is the first this has surfaced anywhere. But this thread is a good placeholder to collect any further info.

- Mark

 

[spasm]

i cant see why yamaha would send a new fork leg if it was just a fork seal that needs replacing, another disbeliever on this forum i give up. can the mods delete this thread please

 

[snakebitten]

I firmly believe there is something wrong with the fork if the mother ship is replacing it. They don't do that lightly. Not cheap at all.
But the comment that this is a known issue and widespread just comes up hollow.

One other interesting point is that Ohlins claims that the Tenere forks were far more unique than they originally assumed. They also claim they had to custom manufacture far more parts than they had hoped. So that kinda conflicts with hearing "Yamaha used a bunch of old parts" to build the Tenere forks. Could be true, I suppose, but sounds fishy too.

The Super Tenere is one of the least cross pollinated bikes in the Yamaha fleet, in my mind.

Again, not disputing you need a new fork. And maybe more folks will in the future. But you gotta admit, that's NEWS around here.

 

[Kevhunts]

Is it possible the fork tube was damaged while in the care of your dealer, and this his excuse for replacing it? ???

My theory is if it is just a leak-under-warrenty-type issue, you get a new seal. If it is a defect, you get a pair of tubes, and if the tube was damaged by the dealer and the cost was out of his pocket, you might get just one tube.

 

[spasm]

ok i agree its new news here, but im just sharing my news lol. im positive my dealer didnt damage it as it was just a check up and i was there. i have already insisted on a new pair of forks rather than just one. hes going to talk to yamaha and let me know how they respond

 

[iridemotorbikes]

I reading this post while at Yamaha NA headquarters for a meeting(yeah my job sucks..lol), just showed this to two very important people here and one rolled his eyes and asked what dealer is making this statement? Too quote the other guy who is VERY familiar with the Super Ténéré project "there are no known issues with the (super) Ténéré, zero". Then went on to say/ask why would the dealer only replace one leg if there telling the customer there's a problem with all forks/legs?

I know the OP is in the UK, but it would be a safe bet that Yamaha NA would be aware of any issue.. Must be 100 attorneys in this building, trust me little things like bad forks (DEATH) don't go un addressed.


On a personal note I would like to know what the dealer said the issue is/was other then a leaking fork seal.. Just saying.

 

[snakebitten]

Hey iridemotorbikes,

Tell those execs that their is one well know Yamaha Super Tenere issue. It's worse than crack. It's been just short of two YEARS and I can't get off of it. Can't stop tinkering and farkling it. Can't stop thinking about the next ride. Can't ...............

Believe me, it's an issue.

 

[Karson]

ok i agree its new news here, but im just sharing my news lol. im positive my dealer didnt damage it as it was just a check up and i was there. i have already insisted on a new pair of forks rather than just one. hes going to talk to yamaha and let me know how they respond

right on - even if it's not a NA spec bike issue, plenty of other folks might benefit if it turns out to be something in the earlier years. keep us posted with what you end up getting out of your dealer!

 

[CDMartin884]

Hey iridemotorbikes,

Tell those execs that their is one well know Yamaha Super Tenere issue. It's worse than crack. It's been just short of two YEARS and I can't get off of it. Can't stop tinkering and farkling it. Can't stop thinking about the next ride. Can't ...............

Believe me, it's an issue.

::026:: my wallet is hurting me

 

[Checkswrecks]

I know the OP is in the UK, but it would be a safe bet that Yamaha NA would be aware of any issue..

There were a number of things redesigned from the 2010 First Edition, which were released in the UK where Spasm lives, to the 2012 version that was a re-release. The ECU is different and so is the rear sub-frame, for example. If Spasm's dealer is telling the real story, it's not uncommon that first vehicles inadvertently got hand-fit or otherwise unique parts and the manufacturer removes them form service when they get identified. Usually, it's only when a mechanic notes that part numbered parts are not identical or such. This is not a failing with the breed, it's a few first-issue or even prototype parts getting into production. I'm currently dealing with a circuit issue that got into a passenger plane by this route.


Spasm, can you share the s/n of your bike, or the part number for the removed fork?

 

[snakebitten]

There were a number of things redesigned from the 2010 First Edition, which were released in the UK where Spasm lives, to the 2012 version that was a re-release. The ECU is different and so is the rear sub-frame, for example. If Spasm's dealer is telling the real story, it's not uncommon that first vehicles inadvertently got hand-fit or otherwise unique parts and the manufacturer removes them form service when they get identified. Usually, it's only when a mechanic notes that part numbered parts are not identical or such. This is not a failing with the breed, it's a few first-issue or even prototype parts getting into production. I'm currently dealing with a circuit issue that got into a passenger plane by this route.


Spasm, can you share the s/n of your bike, or the part number for the removed fork?

That is an excellent point. And very well could be applicable here.
But still makes the fella(s) at the dealership comments a bit sloppy and inaccurate.

I just want spasm to get his bike sorted properly and to feel good about it.

 

[spasm]

That is an excellent point. And very well could be applicable here.
But still makes the fella(s) at the dealership comments a bit sloppy and inaccurate.

I just want spasm to get his bike sorted properly and to feel good about it.

thats a nice thing to say bud, dont worry im not letting this go without a massive argument with yamaha, IF what my dealer tells me is true, i'll keep u guys up to date. ::008::

 

[Rasher]

dont worry im not letting this go without a massive argument with yamaha, IF what my dealer tells me is true, i'll keep u guys up to date. ::008::

Great ::008::

If there is anything in this and my bike has sub-standard parts I will be banging on Mr Yamaha's door as well, considering in the UK they keep telling us Yamaha's are so much more than Kawasaki, Suzuki, Honda, BMW and Triumph due to how much higher the quality is. In the UK the S10 is the most expensive bike in class (Except the all singing Ducati Multistrada)

 

[Snowedin]

There were a number of things redesigned from the 2010 First Edition, which were released in the UK where Spasm lives, to the 2012 version that was a re-release. The ECU is different and so is the rear sub-frame, for example. If Spasm's dealer is telling the real story, it's not uncommon that first vehicles inadvertently got hand-fit or otherwise unique parts and the manufacturer removes them form service when they get identified. Usually, it's only when a mechanic notes that part numbered parts are not identical or such. This is not a failing with the breed, it's a few first-issue or even prototype parts getting into production. I'm currently dealing with a circuit issue that got into a passenger plane by this route.


Spasm, can you share the s/n of your bike, or the part number for the removed fork?

Checkswrecks - this is the first I've heard that the ECU and subframe on 2012 bikes is different - what's been changed?

 

[Checkswrecks]

Checkswrecks - this is the first I've heard that the ECU and subframe on 2012 bikes is different - what's been changed?

The American ECUs run leaner than the 2010 First Editions that I was able to ride in Europe.


The top case mounting developed cracks in the very first run of bikes. DCStrom said it was found by the South African owners, but I also heard about it from an Irishman and found this quote regarding a letter to 800 French owners:


Yamaha is recalling its 2010 Super Teneres to replace the top case support. Bikes with serial number DP012 000301 to DP012 001101 are affected.


I have no idea how many actually had problems or specifically where. Again, this was a long time before the release of the 2012 bikes (North America) and Yamaha appears to have addressed it.